Pickup & Delivery Service at The Frederick Motor Company

Let us pick up and return
your vehicle for service.

Pick it up.

Service it.

Drop it off.

Ford Pickup & Delivery

Benefits and experiences made just for Ford Owners.

Here, Owners Mean the World

As part of owning your Ford, you will want to keep it in tip - top shape, you can do so by service and maintaining your vehicle with us at The Frederick Motor Company. 

Call us our Service Department at (301) 663-6111 to schedule your requested services and to check availability for pick-up and delivery of your vehicle in the surrounding area.  

·         Monday through Friday appointments from 8 am to 5 pm only 

·         No same day appointments*  

·         Must Be within a 15-mile radius of our dealership 

·         Quick Lane services excluded 

*Appointments must be scheduled at least 24 hours in advance.

Scheduling Service Is This Easy

Use our tool to schedule service or you can even schedule right in the FordPass App.

A Rewarding Experience

Ford Pickup & Delivery is complimentary for FordPass Rewards members. So, download the FordPass App and join today.

Frequently Asked Questions

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Every service is different. You’ll discuss timing when you book your appointment.
Your dealership will contact you however you like: phone, text or email.
All warranty and customer-pay repairs are eligible, as long as your vehicle is driveable and not part of a roadside collision.
Please refer to your Owner’s Manual, check the service tab in your FordPass® App or log in with your vehicle details to find your maintenance schedule here.
Distance restrictions may apply. Contact your preferred dealer to confirm.

This program is complimentary* for FordPass® Rewards Tier members. Each Tier offers different rewards and exclusive experiences:

Blue Tier: Unlimited Ford Pickup & Delivery for a year
Silver Tier: Two complimentary Ford Pickup & Delivery services each year
Bronze Tier: One complimentary Ford Pickup & Delivery service each year

Each additional Ford Pickup & Delivery service for Silver and Bronze Tier members is available for 10,000 FordPass Rewards Points. Terms and conditions apply.

* Pickup & Delivery service may be limited based on distance from the dealership. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a roadside event. Same-day appointments are not available for this offer. Offer is nontransferable. Number of complimentary Ford Pickup & Delivery services varies based on FordPass Rewards Tier. Visit FordPassRewards.com for important program details and terms and conditions.

All FordPass® Rewards members are eligible for this service. The number of times you can use the service depends on your membership Tier. You can sign up for FordPass Rewards here or when you download the FordPass App.*

* FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

Loaner vehicles are at the discretion of the dealership, so please confirm when you schedule your service. Alternative options may be offered as well.
All billing and payment questions should be directed to your Ford Dealer.
Contact the dealership performing the service directly.
Contact the dealership performing the service directly.
Contact the dealership performing the service directly.
  1. The Frederick Motor Company

    1 Waverley Drive
    Frederick, MD 21702

    • Sales: (301) 663-6111
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Get in Touch

  • Contact our Service Department at: (301) 663-8635
  • Monday7:30am-6pm
  • Tuesday7:30am-6pm
  • Wednesday7:30am-6pm
  • Thursday7:30am-6pm
  • Friday7:30am-6pm
  • Saturday8am-2pm
  • SundayClosed